Privacy Policy

Last updated August 16, 2026

At Rembo, protecting your privacy is our utmost commitment. We understand the importance of your personal information and strive to maintain the highest standards of security and transparency. This detailed Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to safeguard your information when you use our beauty business management web application.

Information We Collect:

When you create a Rembo account, we may collect information such as your name, phone number, email address, business name, location, services, opening hours and photos.

When a client books through a Rembo booking page, we may collect their name, contact details, service selected, appointment time and booking status.

We may also collect basic technical information, such as device type, browser, IP address, pages visited and errors, to help us operate and improve Rembo.

Where paid services are available, we may collect information relating to subscriptions and payments.

How We Use Your Information:

We use your information to:

Create and manage Rembo accounts

Display and manage booking pages

Process bookings, cancellations and rescheduling

Send booking reminders, OTPs and service notifications

Show businesses information about appointments and earnings

Provide customer support

Improve and secure Rembo

Meet our legal obligations

We do not sell or rent your personal information or your clients' personal information.

How We Share Information:

When a client makes a booking, their information is shared with the beauty business they are booking with.

We may also share information with trusted service providers that help us operate Rembo, such as hosting, communication, analytics and payment providers.

We may disclose information where required by law.

WhatsApp, SMS and Communications:

Rembo may use phone numbers and other contact details to send OTPs, booking confirmations, reminders, booking updates and other service messages through channels such as WhatsApp, SMS or email.

Marketing messages, where used, can be opted out of.

Data Security and Retention:

We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss or misuse.

We keep information only for as long as reasonably necessary to provide Rembo or meet legal, accounting and security requirements.

You can contact us to request deletion of your account or personal information.

Your Rights:

Depending on where you live, you may have the right to access, correct or delete your personal information, object to certain uses of it, withdraw consent or request a copy of your data.

To exercise these rights, please contact us.

Cookies:

Rembo may use cookies and similar technologies to operate the website, remember preferences, understand usage and improve the service.

You can manage cookies through your browser settings.

Changes to This Policy:

We may update this Privacy Policy as Rembo grows or our services change. When we do, we will update the date at the top of this page.

Contact Us:

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Email: [email protected]

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